The Audience Insight Agency

What we do

Hook Research is a London based Audience Insight agency. We are proud to provide consumer research, content development, and brand strategy to some of the biggest organisations across media, youth, and entertainment.

From our home in the vibrant borough of Brixton, in the heart of London, Hook Research provides market research and expert guidance to brands all over the world. Using our innovative 4D Methodology (and a combination of traditional and cutting-edge techniques), we’ve helped create BAFTA-winning programming, lucrative merchandising models, and innovative content strategies.

Our clients

Hook has heritage working on insight products for the biggest brands in the UK and globally – working with both innovative, young companies as well as respected, classic businesses to help them better understand their audiences and power up their brands.

Chatterground: Accessible Insights into Kids Lives

Have you ever wished that you could get insights about your brand direct from kids and families? Now you can!

Chatterground is designed to get you coser to the daily lives of young consumers by giving you access to regular, up-to-date, insights into their worlds. Chatterground lets senior stakeholders get close to their audiences by combining Hook’s market-leading trend-spotting expertise with monthly primary research streamed to you and your team.


Ben Marsden, Channel 4Head of Audience Research & Insight

Hook have a wealth of experience across many sectors, as well as a deep reservoir of knowledge of the content, industry context and audiences in television. Hook appreciates the eddies and currents that flow between creative priorities and commercial prerogatives within the industry, and how to navigate them sensitively.

Ranja Mohyieldin, TurnerDirector Fan Engagement & Insights

When I commission Hook, I know I’m going to get top-quality insights into the kids and youth markets. Over the many years I’ve worked with them, Hook’s deep understanding of the modern kids content landscape and the commercial pressures within it – combined with their extensive experience moderating young people – has regularly produced compelling findings that have guided our content and strategic decision-making in this dynamic space.

Heather Pople, SkyHead of Content Strategy & Planning

The team at Hook combine qualities that I look for in an agency: creative approaches delivered on time and within budget. In particular, their jargon free insights have delivered analysis that is actually used within the business, rather than sitting on the shelf.

Jack Fryer, Universal MusicDirector of Research & Planning

Hook is a first-class agency. They have consistently delivered the goods: sure-footed moderation, attentive client servicing and - most importantly - outputs that go well beyond basic reportage. What sets them apart is their ability to quickly contextualise findings within both a commercial and a cultural context.

Tim Ewington, Shortlist MediaStrategy Director

Hook have been fundamental in helping us construct a compelling, fresh understanding of modern man. Their work has not only helped us develop ShortList’s editorial thinking, it has also contributed to a great advertiser story, which we have already shared with over 250 potential clients.

David Benabo, Channel 4Content Research Manager

Working with Hook is a pleasure, with the team always understanding what our objectives are and offering creative and innovative ways to achieve them. Their ability to produce clear and instructional insights mixed with extensive knowledge of the TV industry means that a collaboration with Hook always helps inform both strategic and creative decision-making.

Jeremy Nye, JUST EATBusiness Intelligence

Hook Research sharpened the original brief and delivered a terrific profile of these undervalued and fascinating people. In particular, Hook's engaging video portrait transformed drivers from shadowy figures in the periphery to people with clear personalities and motivations. Our strategic priorities in this area are now far clearer. We will be looking for more opportunities to engage Hook in future.

Jenna Walcott, Canopy MediaMarketing Director

The engaging video Hook produced for us is currently the centre-piece of the Canopy website, reinforcing the power of print in a digital world. We’re incredibly pleased with Hook’s design-led approach to research (and their quick turnaround!) – we’ll certainly be using this video to drive our marketing moving forward!